Hello Mr. Solberg,
It's not often I write a complimentary letter to businesses that Legend
Valve has done business with but I feel this is certainly one of those
rare occasions to do so. Legend Valve is a Plumbing Distributor handling all plumbing needs for our West Coast Customers.
Two weeks ago marks the one year anniversary that Legend Valve has been in our new facility here in Reno NV. Prior to moving to our new location I have personally used over 15 different staffing agencies over the years. Each agency having its’ own identities and challenges. Some good, some not so good, and some I will not use again.
Since meeting and working with Diana Allred with your company, many of the negative staffing experiences I've had with other agencies has decreased. Not only has Diana provided me with quality people, she also follows up with personal phone calls to my office checking on the personnel she sent and making sure Legend is happy with those individuals.
I'm also very happy with the qualified, experienced, personnel she provides me whenever I call, who. by the way, are on time and ready to work when they arrive. She also delivers each individual their check, which I haven't seen other staffing services do.
I couldn't be happier with her professionalism, follow up and attention to detail when it comes to Legend Valve.
My companies move last December 11th, 12th, and 13th was very challenging to say the least; bad weather, moving trucks showing up late, truck drivers with attitudes and the list goes on and on and on.
This was Legend Valves second time moving since I moved to Reno from Michigan to take over operations in 2003. During this move, I
used four different staffing agencies averaging about 40 people per agency.
I had many challenges with trying to keep up with over 175 people including my own staff, inventory, payroll, and all the other challenges that come with moving. Not to mention meeting deadlines to process orders Monday morning, Dec 14th.
Diana and your STS team stood head and shoulders above the other
agencies with the team they provided, which included dependability,
punctuality, doing what they were asked to do in a timely manner, taking initiative and above all, being a great group to work with during that move.
I again give credit to Diana for providing me [temporary staff] that
could very well become a permanent employee with our company. I just wanted to make sure you, Mr. Solberg, heard directly from me, (a very satisfied customer), of yours and the job Diana is doing. I also plan to continue to work with STS and especially Diana and her supporting staff for all of Legends future temporary staffing needs.
Thank you for having someone like Diana working for your company here in Reno. It has certainly made a BIG DIFFERENCE with
Legend Valve Inc.